Wine Club: FAQs

Is there a joining fee?
The Officer’s Club is free to join!

When are the wine shipments?
Wines will be prepared for shipment by the middle of the following months:
• February
• May
• September
• November

When do I pick up my wine?
If you opted to pick up your wine, you may do so at your convenience.  The club works as an allocation system where you purchase two case per year.  You can either pick up all of your wine at one time or periodically over the course of the year.  If your are unable to pick up your wine, you can purchase online or via phone, and we would be happy to arrange for a shipment.

When will I be charged for the wine shipment?
At the time of each shipment, your credit card on file will be charged for the wine plus shipping and sales tax (where applicable). For those who opt to pick up their wines at the winery, you may pay for the wine at the time of pickup.

Which state prohibit direct shipments of wine?
Due to state and federal regulations, wine cannot be delivered to the following states:
• Alabama
• Arkansas
• Delaware
• Kentucky
• Maine
• Massachusetts
• Mississippi
• Montana
• New Hampshire
• New Jersey
• Oklahoma
• Pennsylvania
• South Dakota
• Utah

Do you ship overseas?
At this time, we do not ship outside of the United States.

What if I’m not home when my wine is delivered?
The signature of an adult (21 or over) is required upon delivery. If you or no other adult is present when your shipment arrives, the wine cannot be delivered. Prior to each shipment, you will receive an email notification. This will include a tracking number. If you miss delivery you must call the shipper to make arrangements for the pickup of the package.

What is the length of the membership?
Our wine club is designed to provide extra benefits to loyal customers.  Your club membership will automatically renew every year.

What is the cancellation policy?
You may cancel your membership after fulfilling at least one year's commitment.  

What if I do not fulfill my annual purchase commitment?
If you do not meet your 2 case annual commitment, we will contact you with a friendly reminder.  If it is within your first year as a member, you may be charged for the remaining balance of your purchase commitment.  After the first year, memberships may be deactivated if annual commitments are not met.

CONTACT US

560 Merlot Drive
Prosser, WA 99350
509.786.7401

14450 Woodinville-Redmond Road, Suite #109
Woodinville, WA 98072 USA
425.877.1006

info@airfieldwines.com